These terms are between you and USA Hostel Hong Kong ("Hostel") (the "Terms"). These Terms set out how you may make Reservations (as defined below) and also set out your responsibilities during your stay, arrangements for payments, cancellation terms and limitations on the liability of the USA Hostel Hong Kong. Guests must read and agree to these Terms prior to making a Reservation.
These terms apply to all reservations at the Hostel for accommodation or venue hire, whether made online at www.usahotel.com.hk or made by telephone or in person ("Reservations")
To maintain the integrity and service quality of our booking system, Reservations are accepted on a first-come, first-served basis. All Reservations are subject to availability, are taken at the discretion of the Hostel and are not transferrable. All Reservations are conditional on your providing us with your credit card details for pre-authorisation for charges of the credit card and to hold a deposit for you Reservation.
At the time of making a Reservation, you may make a request with respect to room location, room type, particular facility or particular view, and so forth. While we will make every effort to accommodate your request, such requests are not guaranteed.
If the booking is made 30 days in advance, full payment is required within 48 hours after making reservation; If the booking is made within 30 days before the arrival date, full payment is required at the time of reservation. There will be no refund, modification or cancellation.
A "No-show" (being a guest who fails to check-in to the Hostel according to a Reservation for accommodation)("No-show") or Reservations for accommodation cancelled will cost full accommodation charge.
For "No-shows", we reserve the right to cancel the remainder of the Reservation for accommodation.
Rates for accommodation at the Hostel are available here www.usahotel.com.hk. Rates for venue hire at the Hostel are available on request.
All quoted rates for accommodation are applicable for adults and are quoted per room, per night. We welcome family visits. One child aged 8 or below can stay free of charge when travelling with adults, provided that they do not require additional bedding. Additional charges will be imposed for extra bedding. Special rates quoted cannot be used in conjunction with any other discount, offer or promotion.
All charges incurred by you during your stay with us ("Charges") must be settled by you, prior to your departure from the Hostel. You are deemed to have authorised the settling of all outstanding Charges which can be processed by the Hostel using any credit card details held on file.
Check In and Check Out
Check-in and check-out times are 14:00 Hong Kong time and 11:00 Hong Kong time respectively. The access and vacate times for all other services will be specified in the Service Directory inside the room.
Special rules may be made by us from time to time about conservation and protection of the Hostel building. To make this the most pleasant visit for you and the others, it is greatly appreciated if you can co-operate with us in conserving this unique heritage building and to observe the guidelines / rules of usage that may be issued by us from time to time.
Smoking is not allowed inside the Hostel. Smoking inside the building may activate our smoke alarms and will incur a fine.
We cannot accept responsibility or pay any compensation where the performance or prompt performance of the contract is prevented or affected by reason of circumstances which amount to "force majeure". Circumstances amounting to "force majeure" include any event which we could not, even with all due care, foresee or avoid. Such circumstances include the destruction or damage of your accommodation (which cannot reasonably be remedied to a satisfactory standard before the start of your stay) through fire, flood, explosion, storm or other weather damage, break-in, criminal damage, riots or civil strife, industrial action, natural or nuclear disaster, fire, adverse weather conditions, war or threat of war, actual or threatened terrorist activity, epidemic and all similar situations beyond our control.
Amendments to these Terms
We may update these Terms at any time in our sole discretion by providing you with notice of the updated Terms. Following our notification to you of any updates to these Terms, by continuing to access and use our website, you agree to be bound by the updated version of these Terms.